Count the Change, Please, Count the Change
21st January 2012
A valued network pointed me to a story about the Pentagon’s new love: Social Media. Consider.
The American intelligence and defense communities have become enthralled by the possibilities of social media. They’re looking to use the networks to forecast political unrest, spread friendly messages, spot emerging terror groups — and even predict the next natural disaster . . . A new project from U.S. Special Operations Command, on the other hand, looks to create something brand new: a “user-generated social media radio application powered by the human voice, available on the PC, Mac, Android, iPhone, and Nokia smart phones, that lets users share their thoughts and experiences.” And this voice-activated SOCOM network is being billed explicitly as a tool for “military information support operations” — shaping public attitudes.
Now. Let’s look at social media from a financial and investor perspective. How’s it going with Google+?
NEW YORK (TheStreet) — When it comes to web sites and apps, active users totals issued by companies are often hard to interpret, unreliable or just plain jacked up.
The writer then details the lack of details about Google+ and its success or failure. He notes that none of the social media monsters can produce a reliable metric of communication and persuasion impact. He cautions caution to investors about Google and by implication all other social media. So, I guess, if it’s your money, you might want to think about it, but if it is taxpayer money, you don’t?
And, we know the numbers don’t add up with Google+ along with the other gang of suspects. As noted recently, 80% of these IPO are trading below their opening day price. There is not as much there as some people thought and bought.
If You Cannot Count It, You Cannot Change It!
What’s the count? Sure you can count the number of devices and network links and data packets and on and on with measures of technology and reach, but what about counts on Changing the Other Guys and how They think, feel, or act?
Warfighting is different from persuasion even though both seek to Change the Other Guy. With warfighting, a new technology that reaches the Other Guy almost certainly also Changes the Other Guy. Bang! With persuasion, a new technology may reach without Change. Hello!
Realize the trap here. People are looking at devices and content for their persuasion when the maven realizes that persuasion produces its effect through function. An iGizmo is what it is, but has no inherent persuasion function. Just having it does not win hearts and minds.
Count the Change. Please.


