A consistent and widespread persuasion play in the Climate Change Wars is the Authority Consensus Play. The Play is based on the combination of two strong elements: Relevant expertise and widespread agreement. Each alone is simple. With Authority you get, If An Expert Believes It, So Should You; with Consensus, If Everyone Believes It, So Should You. Combine them and you get If All The Experts Agree, So Should You.
Authority works through your acceptance and trust of another person’s competence, knowledge, and experience. We grow up believing the first authorities, our parents, then transfer that learning to teachers, preachers, and others who know what we don’t and wish we did. The persuasion play operates as a simple Low WATT shortcut and is often true, safe, and effective.
Consensus touches the persuasion principles of Norms and Comparison. We learn to trust the group, the majority, the team and follow their rules for our survival and success. We then use Comparison (If Others Are Doing It, You Should, Too) to judge Us versus the Valued Others, note any discrepancy, and then move to close the difference. Consensus operates as a special case of Norms and Comparison. With Norms and Comparison you do not need Everybody’s Agreement, but just Most People or the Right People. Realize that Consensus makes the wide avenue of Norms and Comparison into a social tightrope – virtually All People Agree.
These elements most often operate as persuasion Cues from a Dual Process Model perspective. They are simple cognitive shortcuts smart people employ and most of the time they work. Amble along the Peripheral Route with your cup of Starbucks coffee, an iGizmo app’ed to a news feed, and when you find All Experts Agree, you nod along. Take another sip, WATtap another app.
I believe this persuasion play is so obvious in Climate Change advocates that I will not document it with outside sources. Anybody who reads the popular press should see this for themselves. It is a claim that proves itself to anyone with eyes and ears. If you accept this, let’s now move to a persuasion analysis of the play.
A predictable problem with Authority Consensus arises when Disagreeable Experts speak out. Disagreeable Experts blow up the Authority Consensus in two unique ways. The most obvious is the refutation of that Consensus element. The second is less obvious, but more deadly: Disagreeable Experts can turn the WATTage switch and make everyone hit the Central Route. Let’s consider each. Begin with two examples ripped from the recent digital headlines, published within four days of each other in November 2011. Start with the Climate Change advocates.
“It is no accident that so many Americans misunderstand the widespread scientific agreement about human-caused climate change. A well-financed disinformation campaign deliberately created a myth about there being lack of agreement. The climate science community should take all reasonable measures to put this myth to rest,” said the director of the Center for Climate Change Communication at George Mason University.
This is just the press release quote from a letter published in a new peer review journal, Nature Climate Change. You can read the details that document this assertion of the “widespread scientific agreement” here.
You can see the Authority Consensus Cue that drives this quote. The speaker is telling you that All The Experts Agree and if you are properly Low WATT, the rest is persuasion gravity. You fall off the log and nod your head. Sip and tap.
Now. Read this.
Assuming paleoclimatic constraints apply to the future as predicted by our model, these results imply lower probability of imminent extreme climatic change than previously thought.
This the key statement from a research paper in the peer review journal, Science. These scientists report data from a wider time scale over 20,000 years compared to most of the research in climate change that focuses upon the last 200 years. This new research conflicts with the simple Climate Change advocacy and suggests the science is complicated, not settled.
Thus, in just this one recent case, we see the persuasion threat to the Authority Consensus play. Presumably, one should count the authors of this conflicting report as Experts and their evidence therefore disagrees with the assertion from Climate Change advocates that All Experts Agree. If people publishing Climate Change research in a peer review journal are Experts and these Experts are disagreeing with your Experts, then obviously the Authority Consensus Cue fails. You may now take a pull on your coffee while shaking your head disagreeably. Tah! No Consensus here! Sip and tap.
Now, consider the second and more deadly problem with Disagreeable Experts. You may now go High WATT on the issue. Instead of skipping along the surface of controversy like a tossed stone, you are now an independent thinker. All of those past Cue-based experiences from following the Authority Consensus Cue now burst into WATTage switches, flipping your willingness and ability to think from Low to High. Hey, I thought All Experts Agree and now we find These Experts Disagree! That surprise delivers the cognitive resources needed to think, reason, and evaluate for yourself. You begin a search for Arguments, not Cues. You want information that bears on the central merits of climate change, expertise, advocacy, and policy. No tossed stones propelled with Authority Consensus.
When people independently go High WATT on you, you’ve lost whatever control you have. They can now ask and answer any question that comes to mind. You’d hope that would only concern the science, but since you’ve been making claims about myths, well-financed propaganda, or secret campaigns, the Other Guys might start asking about your myths, propaganda, and dark plans. Hey, where’s your money coming from? Is there a revolving door of people between “independent” associations, groups, or institutes? Are you talking among yourselves, making public plans behind private doors? The Other Guys are now thinking for themselves and asking questions which is exactly what the Authority Consensus Cue blocks, hinders, or distracts. Hey, All Experts Agree, So You Don’t Have To Think, right?
When you run a Cue like this, you open yourself to these two lines of attack. First, you’d better have the Arguments to back the Cue because if you don’t, you get killed. Second, you open yourself to non-topic attacks; instead of discussing only Climate Change and the scientific merits of that topic, we can now consider bias, funding, and secrets. See the devastating impact of the Climategate emails as an example. Those emails had and have little to do with the science and everything to do with Cues. People can now form attitudes and beliefs based on information beyond the control of the Climate Change advocates.
As an old guy with some experience in these issues from my Fed days, I’ve been constantly surprised that the Climate Change Chorus has lasered on Persuasion Cues in general and this Authority Consensus Cue in particular. If you’ve got the science and the Falling Apples, the communication problem aims at properly presenting technical information to the general citizen. Hit the Arguments! You can mix in Cues to help with various stages of the Cascade, but you make persistent, resistant, and predictive change on the Central Route with well presented Arguments all the Other Guys can process. Yet, the Climate Change advocates persistently persuade with Cues.
You can also see the painful effects of Cue reliance on all the public opinion polling on the issue. Attitudes are variable and shift with the winds or the temperature of the room or the latest headline. That variability marks Cue-based processing compared to the more stable outcomes produced from Central Route, Argument-base processing. Why on Earth this focus on Cues given their proven weak and tricky effects?
I suspect this occurs because the science on climate is unsettled and we don’t know enough to be talking the kind of policy change suggested from the UN IPCC. Climate obviously varies, but to say we’ve conclusively demonstrated the link between human activity and climate variability AND that the suggested UN IPCC policy changes will produce desirable outcomes is way beyond the state of the art with these Falling Apples, in my estimation. If I’m right, then as a maven running a CCC campaign, I’ve got to go with Cues because an objective, dispassionate consideration of the science won’t win the election. Too much doubt, uncertainty, and error for now. Maybe later. Not now.
So, we get Cues. They work effectively as long as the Other Guys remain Low WATT and don’t think carefully and effortfully about the issue. Of course, if you are a Climate Change advocate, you think you are running with the science and can only explain the failures of your campaign with a conspiracy theory that produces myths against your memes, disinformation against your truth, propaganda against your reason.
Please remember the Rule: Great Persuaders Don’t Need Rich Uncles, Kindness from Strangers, or Third Party Vote Splitters. While the Rule is stated to show that mavens don’t need help, we can turn this diamond and see the light through a new facet: Mavens overcome all barriers.
That’s what makes them mavens, muggles. Complaints about competitors or recalcitrant Other Guys only marks the advocate, the homer, or the zealot. The issue merges with your self concept and what you gain in Sincerity, you lose in Effectiveness. Whatever the science may be, the policy goals for Climate Change advocates remain just out of reach and always will given this artless and Sincere reliance upon Cues. Or as stated more gracefully with Nick Carraway in the Great Gatsby.
“So we beat on, boats against the current, borne back ceaselessly into the past.”
P.S. If you want the great weariness of comparing Experts Who Disagree to Experts Who Agree, check out Climate Audit. They beautifully demonstrate the contrary, solitary, and ornery side of science. You might enjoy this pdf on the Hockey Stick and Hide the Decline. Hey, if you wear out on this, you at least learn whether you want the Arguments or the Cues on this issue.
P.P.S Note the interesting similiarity here to the bad science of the Food Police who proved that calorie counts on menus would reduce obesity. So we get a new law in Health Care Change We Can All Believe In. Yet, as predicted by persuasion theory and painful professional experience, those calorie counts don’t work in practice. When you make Falling Apple claims, folks better be covering their heads.